Contact Us

Have questions or feedback? We'd love to hear from you! Feel free to reach out using the contact form below or connect with us via email or phone. Our dedicated team is here to assist you and provide the information you need. Your input is valuable to us as we strive to enhance your experience. We aim to respond promptly and look forward to assisting you.

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FAQS

How can I book an appointment at Hair By Alex?

Booking an appointment is easy and convenient. You can book online through this website by clicking on the "Book Now" button, which will take you to my booking platform. Alternatively, you can give me a call during our business hours, and I can assist you in scheduling your appointment. I recommend booking in advance to secure your preferred date and time.

What hair products do you use and sell in your salon?

I am committed to using and offering only the best in haircare products. I proudly carry sulphate, paraben, pthalate, gluten, and sulphate free brands like Uppercut Deluxe, Olaplex, Brazilian Blowout, Paul Mitchell, and QiQi Pro CTRL I'm here assess your hair's specific needs and recommend the most suitable products for you during your appointment. You can also purchase these products in-salon or through our online store to maintain your gorgeous salon look between visits.

How can I prepare for my salon appointment?

To make the most of your salon experience, I recommend the following preparation tips:

Arrive with clean, dry hair for chemical appointments, unless otherwise instructed.

Bring along any inspiration photos or ideas you have in mind for your new look. Wear comfortable clothing without collars, hoods, or turtlenecks. If you're getting a color treatment, I suggest wearing clothing you don't care about. I'm skilled at clean application, but accidents can happen!

Arrive a few minutes early to relax and discuss your preferences with me. We will go over all processes and timing before we start the service.

If you need to cancel or reschedule your appointment, please notify me at least 24 hours in advance to avoid any cancellation fees.